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Privacy Policy

Effective Date: 06/28/2026

1. Introduction

Welcome to Smarthak.ai ("Smarthak", "we", "our", or "us").

Your privacy is important to us. This Privacy Policy explains how we collect, use, disclose, store and protect your information when you visit our website, engage our services, attend our workshops, participate in our AI Fellowship, or otherwise interact with us.

2. Information We Collect

We may collect:

Personal Information

  • Name

  • Company Name

  • Job Title

  • Email Address

  • Phone Number

  • Business Address

Business Information

  • Industry

  • Company Size

  • Business Processes

  • Operational Requirements

  • AI Readiness Assessment Information

Website Information

  • IP Address

  • Browser Information

  • Device Type

  • Pages Visited

  • Cookies and Analytics

Project Information

Where necessary for delivering our services, clients may voluntarily provide business documentation, workflows, policies, process documents, operational manuals, or datasets.

We request that clients avoid sharing sensitive personal or confidential information unless required for a specific engagement and protected under appropriate contractual agreements.

3. How We Use Information

Information is used to:

  • Deliver consulting services

  • Prepare proposals

  • Conduct AI assessments

  • Deliver workshops

  • Improve services

  • Respond to enquiries

  • Provide customer support

  • Maintain legal compliance

  • Improve website performance

We do not sell personal information.

4. AI Services

Some services involve the use of third-party AI platforms.

Where appropriate, client information may be processed using secure AI technologies to generate drafts, summaries, analyses, or automation outputs.

Human review remains part of our delivery process unless otherwise agreed.

5. Data Security

We implement commercially reasonable administrative, technical and organizational safeguards to protect client information.

No online transmission or storage system can be guaranteed to be completely secure.

6. Confidentiality

All client information is treated as confidential unless disclosure is:

  • Required by law

  • Authorized by the client

  • Necessary to perform agreed services

Separate Non-Disclosure Agreements (NDAs) may govern client engagements.

7. Data Retention

Information is retained only for as long as necessary to:

  • Deliver services

  • Meet legal obligations

  • Resolve disputes

  • Maintain business records

8. Your Rights

Subject to applicable law, you may request:

  • Access

  • Correction

  • Deletion

  • Restriction of processing

  • Withdrawal of consent (where applicable)

9. Third-Party Services

Our website and services may integrate with trusted third-party providers including:

  • Cloud hosting providers

  • CRM systems

  • Analytics providers

  • AI platform providers

  • Video conferencing services

  • Payment providers

Their respective privacy policies govern their services.

10. Contact

Email:
info@sakshamsystems.com

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